| no Show no call no response | | I have an injured senior parent whose car was supposed to be picked up and delivered to her on 2/6/2012. The car was never picked up nor did they get in touch with us. In fact, we tried calling and emailing and no response. When we used another phone... [ More ] |
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| Still in Business? | | As of 2 weeks ago I had no problem reaching this company. I signed and returned the contract for R77747 via email and FAX. I have been waiting on a receipt confirmation. This week I have left SEVERAL messages by phone and have sent emails to Phil, E... [ More ] |
|   | | patty | | 2/5/2012 12:35:00 PM |
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| my transfer | | The service was ok. I recieved my car, but the dates kept being changed and it put me in a small bind. Other than that I recieved my car and Mark was a great help to me! Oh and the price was just right!!! Thanks [ View ] | | Thank you for the feedback Damita. - Phil [ 516-605-2665 / Phil@RRAutoTransport.com ] [ view ] |
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| Great Service!!! | | When I was moving from Hawaii to New York, my biggest concern was how I was going to get my car there. After researching a few options, I decided to go with Roadrunner auto transport. They were able to provide me with transportation from my door in H... [ More ] | | We are glad that we had the opportunity to assist you Mike. Best of luck with the new job! - Eddie [ 516-605-2665 / Eddie@RRAutoTransport.com ] [ view ] |
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| #1 Transport | | I have been using Road Runner for the past five years and plan to continue for as long as I am in business. I buy a lot of vehicles from auctions all over the U.S. and Road Runner is the only transport company I use. When I first started using them... [ More ] | | Working with you over the past 5 years has been a pleasure Laz. We appreciate your loyalty and I look forward to many more moves in the future. - Phil [ 516-605-2665 / Phil@RRAutoTransport.com ] [ view ] |
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| Mercedes | | I contacted Roadrunner Transport to have a Mercedes moved from Nebraska to California. I spoke with Eddy and gave him the info. He called me back the same day with the quote and everything was set up. The car was transported with no problems as well ... [ More ] | | Thanks alot PJ, You're the man! It was a real pleasure working with you - Eddie[ 516-605-2665 / Eddie@RRAutoTransport.com ] [ view ] |
| | | PJ Carson | | 1/26/2012 11:44:00 AM |
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| Very prompt service at lowest price I could find | | Roadrunner's quoate was all inclusive and the lowest that I received ( 4 quotes total). They were able to pick up the car at my business office in South Carolina the same day I accepted the quote. And, the car was delivered the next morning in Virgi... [ More ] | | Thank You Mary, it was a pleasure working with you! - Phil [ Phil@RRAutoTransport.com / 516-605-2665 ] [ view ] |
| | | MP Thornton | | 1/24/2012 12:15:00 PM |
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| Amazing service... | | Its amazing that they are even in business. Called them for a quote and they said that the car to be picked up in Wyoming was 'off the normal route' far enough that it may be difficult to get it in a timely manner. I understood that. Kept in touch wi... [ More ] |
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| RoadRunner experience | | Roadrunner auto was a very helpful service. I was recommended from a friend of mine that has used them for the past few years. After being scheduled in for my pick up Kelly informed me of the date and time the driver was going to arrive. She then ke... [ More ] | | Thank You Ryan, it was great working with you! - Kelly [ Kelly@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
| | | Ryan white | | 12/30/2011 3:12:00 PM |
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| Efficient service from Washington to Florida | | Picked up on time and delivered early!! Very helpful and knowledgable people. Communication was great and the driver was friendly. Honestetly couldn't ask for anything more. Thanks again guys! [ View ] | | Thank You Jonathan, best of luck in Florida! - Eddie [ Eddie@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
| | | Jonathan H | | 12/30/2011 1:41:00 PM |
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| Unsatisfied Customer | | I shipped my car from Hawaii to Texas upon leaving the military. Roadrunner does not have a pickup service if you are in Hawaii but that does not drop the price of the shipment even though you have to drop it off at the port yourself.
My car was... [ More ] |
| | | James | | 12/19/2011 6:49:00 PM |
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| Bad experience + damages!!!!! | | Those people are nice until they need to deal with a problem. Then, they do not return calls and they blame others.
My car was damaged (3 cars were transported for us), arrived in middle of the night 24 hours later than supposed. The driver did no... [ More ] |
| | | Déçue | | 12/9/2011 11:33:00 PM |
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| Car Transport | | I was referred to Road Runner by friends of mine who had used them to transport their second vehicle from L.A.
I filled out the form online and was contacted the day before the transport day to alert me as to when the driver might arrive with my c... [ More ] | | Thank You Patti! It was great working with you and I appreciate the kind review. - Phil [ Phil@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
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| Best in Town | | Currently I moved from Florida to Texas. I submitted my request thru online for a quote and I got so many emails from diff vendors but RRAT was the most inexpensive quote I received.
They also never bugged me sending so many reminder emails (This ... [ More ] | | Thank You for the review Balaji. We really appreciate it! - Eddie [ Eddie@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
| | | Balaji | | 10/19/2011 11:22:00 AM |
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| Transport Review | | This is my second time using RoadRunner Auto Transport and they came through for me once again. Everything went as planned and I couldn't be happier. I just wanted to say great job and thank you again for the exceptional service. [ View ] | | Thanks again Rick, it was a pleasure assisting you both times! - Phil [ Phil@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
| | | Rick H | | 10/15/2011 9:47:00 PM |
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| Great Service | | I contacted RoadRunner Auto Transport to ship my car for me, the staff was very courteous, helpful, and knowledgeable, and the service they provided was excellent. The car arrived when they said it would, and the whole experience was very easy. [ View ] | | Thank You Brian. Give us a call if you need anything else in the future. - Eddie [ Eddie@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
| | | Brian | | 9/29/2011 2:56:00 PM |
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| Great Service | | I contacted RoadRunner Auto Transport to ship my car for me, the staff was very courteous, helpful, and knowledgeable, and the service they provided was excellent. The car arrived when they said it would, and the whole experience was very easy. [ View ] |
| | | Brian | | 9/29/2011 2:56:00 PM |
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| Car Shipping Experience | | My overall experience with roadrunner was very good. The price was fair and the service was fast. I hired a different company that was stringing me along for almost 2 weeks and I couldn't wait any longer. From the time I placed my order with roadrunn... [ More ] | | Thank you Anthony! It was a pleasure. - Kelly [ Kelly@RoadRunnerAutoTransport.com / 516-605-2665 ] [ view ] |
| | | Anthony Agrell | | 9/29/2011 1:18:00 PM |
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| Roadrunner Review | | Out of all the quotes I received by email, Roadrunner was the only company that actually called me. I spoke with Phil and he answered all of my questions, so I gave him the order. My car was picked up on time and the driver gave me his cell phone num... [ More ] | | Thanks Greg! We're happy to hear that everything worked out well for you. Give us a call when you're coming back up to NY. - Phil [ Phil@RoadRunnerAutoTransport.com / 516-396-9886 ] [ view ] |
| | | Greg | | 9/29/2011 11:07:00 AM |
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| just a great company | | when i went on line to find a somone to take my corvette to pa from ca, what a job, i email company after company, and only ROADRUNNER called me everyone else (7) emailed me back,
I did not want an email, i wanted to talk to a REAL person, EDDIE ca... [ More ] | | It was a pleasure working with you! We look forward to hearing from you in the future. - Eddie [ Eddie@RoadRunnerAutoTransport.com / 516-605-2664 ] [ view ] |
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| just a great company | | when i went on line to find a somone to take my corvette to pa from ca, what a job, i email company after company, and only ROADRUNNER called me everyone else (7) emailed me back,
I did not want an email, i wanted to talk to a REAL person, EDDIE ca... [ More ] |
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| Excellent Service Provider | | I had requested a number of quotes from various car shipping transportation company. I found only Road Runner Auto Transport could provide me a fair price among all. I called up the Company, and the representative handled my questions professionall... [ More ] | | Thank you very much Joe! It was a pleasure assisting you and I'm happy to hear everything worked out well. -Phil [ view ] |
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| Dishonest | | I would like to advise that Roadrunneris a company to stay away from. They made promises that they quickly broke failed to pick up the vehicle. Would not return phone calls and still charged my CC the deposit. I had to have my CC company dispute the ... [ More ] | | Mike - We apologize for any inconveniences that may have been presented during your move. The driver that we had initially assigned for pickup had informed us that he was unable to sustain a full load into Wisconsin. Although this is very uncommon, it does happen at times when dealing with locations that are not as preferred as others. Again, we apologize for any inconveniences that this may have presented and if there is anything that we can do in the future to assist you, we would appreciate the opportunity to do so. Thank You -Phil [ view ] |
| | | Mike G | | 8/28/2011 1:39:00 PM |
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| Trip Info | | booked through Roadrunner and th driver picked up the car in one day and delivered it 550 miles away the next day... .. It was a 1929 Model A Pickup that wouldnt run at pickup so the driver wenched it on. Driver had no problem doing that so we didnt ... [ More ] | | Kirk - We are pleased to hear that you are happy with everything. Thank you for choosing RoadRunner Auto Transport! - Eddie [ view ] |
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| Auto transport | | I had placed a bid for an e mail quote for the transport of my parents car from Ohio to Kentucky and in the process was overwhelmed by the number of responses. These prices quoted were also of a very high fluctuation in price. I was able to narrow th... [ More ] | | Thank you Tom! It was a pleasure working with you. We look forward to assisting you in the furture. - Eddie [ view ] |
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| Thank You Eddie!!! | | I dont know what I would have done without the help from Eddie. I signed up with a different company at first, but my car was not getting picked up, so I decided to call around. When I called RoadRunner Auto Transport I spoke with Eddie and he explai... [ More ] | | Stacy, thank you for the kind review. Hope your enjoying Texus. Best of luck with the new job! - Eddie [ view ] |
| | | Stacey Patterson | | 7/6/2011 2:15:00 AM |
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| Will Use Again | | I have used roadrunner two times already and I am very pleased with their services. Both times everything was as expected and there were no surprises. I will be using them in the future for sure. Thanks Eddie! [ View ] | | Thank you Joan! We look forward to helping you on the next move. -Eddie [ view ] |
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| Very Good Service | | My car was picked up on time and everything went smooth. I am happy with the overall service I received from roadrunner and I would suggest this company to anybody looking for a safe way to transport their car. [ View ] | | Thank you Thomas! Give us a call when you are moving back down to Florida. -Phil [ view ] |
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| Didn't pick up and wanted more money | | I would not recommend Road Runners Auto Transport to anybody. I called auto transport in order to make my military relocation as smooth as possible from NJ to WA. They promisse you that your will be picked up within a three day window and that your r... [ More ] |
| | | Jose Ruiz | | 6/30/2011 11:06:00 AM |
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| Fast and Friendly | | Overall, I am very happy with the service I received from Roadrunner Auto Transport. Every time I called, somebody was available to help me right away and answer any questions. Great customer service and very knowledgeable sales people. My car arrive... [ More ] |
| | | John Hutchinson | | 6/29/2011 2:25:00 PM |
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| 2005 Mustang | | I used Roadrunner for the first time last March. WHAT A MISTAKE!! Do not use this company to transport your vehicle. They charged me a "Rush Service" fee of $195.00 and promised to have my car delivered in 3 to 5 days. My car showed up on d... [ More ] |
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| HORRIBLE EXPERIENCE | | I placed and order to have my car transported two weeks prior to my requested pickup date. I even had 5 days of flexibility when the car could be picked up. I kept calling them and they kept saying they were working on it. Eddie kept saying he wou... [ More ] |
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| NEVER SHOWED, POOR COMMUNICATION | | Avoid these guys like the plague. Two days prior to scheduled pick up, they still hadn't called to tell me they were still coming. I called them, they said they were. Day of scheduled pick up, I call the driver- he's broken down.....I call Roadrunner... [ More ] |
| | | pasta | | 1/31/2011 10:51:00 AM |
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| Last Minute Transport | | This being my first time using this type of service I was pretty nervous, everyone was friendly, professional, and gave excellent customerervice. My veichle was on time and the drive was extremely patient and courteous. Cost was very reasonable and I... [ More ] |
| | | Janet | | 1/14/2011 3:44:00 PM |
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| ROADRUNNER DID NOT SHOW FOR A SCHEDULED PICKUP | | I had a scheduled pickup with RoadRunner for today, Dec 21th, and they never showed, never called. I called them 3 times yesterday to try to confrim and only got an anwering machine, so I sent thier customerservice an e-mail and got no response. I ... [ More ] |
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| Excellent Service | | Roadrunner is the best service that i ever had they gave me a good price and help me through the process and they made it so easy.
i would recomend roadrunner to any one who wants to transport a car or suv
100% service
i would use the ser... [ More ] |
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| Highly Recommend Road Runner Auto Transport..! | | I searched and searched for a reliable and dependable company to work with. I export cars all over the world. I needed to find a professional company that I can rely on..They are extremely honest and dont ' beat around the bush' I am grateful that I... [ More ] |
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| Excellent Service! | | I have only positive things to say about Road Runner Auto Transport. They were great throughout every step of the process. I was moving from NY to CA to start a new job in the military. I had initially been set to use another auto shipment company th... [ More ] |
| | | Heather | | 11/8/2010 3:35:00 AM |
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| Very Happy Customer | | I was a little overwhelmed at first, after receiving so many different quotes. I received a call from Roadrunner Auto Transport and felt very comfortable with the gentleman I was working with. After speaking with a few more companies, I decided to hi... [ More ] |
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| Road Runner Auto Transport...thumbs down! | | Road Runner Auto Transport accepted my order, confirmed via email with expected pick up dates, but was a "no-show" when the dates rolled around. I left voice mails (until their in box was "full") and emails, but never got a respo... [ More ] |
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| Got the car delivered for a good price | | Only real complaint can have with them is that they were hard to reach on the phone and nto as good as I would hope for in returning calls.
I work at home most days but occasionally circumstances have me leaving town for a day or more at a atime s... [ More ] |
| | | Alan | | 8/24/2010 11:50:00 AM |
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| Very easy process | | Road Runner Auto Transport was so easy to use. Phil was my contact person, and he handled the shipment of my car from HI to FL. The car arrived earlier than I even expected. The entire process was super easy, and I am very pleased with the resul... [ More ] |
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| Excellent Service - Will Use Again | | From the initial call to RoadRunner I felt very comfortable. Pickup was prompt and service was excellent. I would reccomned RoadRunner Auto Transport to anybody looking for a reliable way to move their vehicle. [ View ] |
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| EXTREMELY Dissatisfied Customer | | I am providing my story/situation that I had with RoadRunner Auto Transport. I hope anyone who plans or thinks about using this company will read my story first.
I originally setup my auto transport with Phil to transport my Toyota Tacoma from Nor... [ More ] | | This is a highly exaggerated claim against our organization. We have been attempting to work with Andrew to resolve this matter, and he is not responding. Andrew is claiming that the driver physically drove his vehicle thousands of miles and that there are photographs of 2 men driving his vehicle through a toll plaza. In our efforts to assist Andrew in resolving this, we have requested to see this picture and for him to provide any other proof that he has so that we can submit the claim. He has been very uncooperative and we truly feel that this claim is fraudulent. Our organization takes claims such as this very serious and we are currently investigating the legitimacy behind Andrew's claim. [ view ] |
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| Notre Dame to San Diego | | We needed to get our daughter's car from Notre Dame to San Diego after her graduation mid-May 2010. Both my wife and I had contacted several transport companies and read their customers' reviews on this site before selecting RoadRunner Auto Transport... [ More ] |
| | | Carl | | 5/22/2010 12:29:00 AM |
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| no communication | | it is bad enough that the car has not been picked up 48 days after I placed the order - but I have called and raised the offer 3 times and still nothing - in 6 weeks the company has NEVER once initiated communication or returned promised phone calls ... [ More ] |
| | | paul d | | 5/20/2010 9:49:00 PM |
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| Job Well Done | | I used Roadrunner to ship my Saturn Vue from FL to CA and was very pleased with the service. Andrew was efficient when he took the order, explained everything to me and followed up to see if everything was in order. The car was picked up and delevere... [ More ] |
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| | | Pradyut | | 2/23/2010 6:56:00 PM |
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Archived Reviews
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Valley Solutions, Inc.