New Way Moving Services  | |
| Location: | 1400 ne miami gardens drive
Miami, FL 33179 |
| Phone Number: | 866-562-2051 |
| Secondary Phone Number: | 954-780-3765 |
| Website: | http://www.newwaymovingservices.com |
| Email: | info@newwaymovingservices.com |
| Time On Site: | 3 Year(s), 9 Month(s). Since 5/23/2008 8:19:00 AM | | FMCSA Licensing: | MC-614744 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | We at New Way Moving Services, take every measure to protect you and your car.
We offer door to door service. Either open or enclosed trailer.
We serve the entire United States. We can be anywhere and any time.
Let us transport your vehicle in a safe and timely manner.
Our network of carriers have full coverage insurance.
We have the ability to handle almost any vehicle, from motorcycles to trucks.
We guarantee high quality service with affordable rates. |
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Have your own experience with New Way Moving Services to share? Click Here to add a review. Overall Rating (Last Two Years*):  
151 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
New Way Moving Services reports that they have an average of 6500 customers per year. Currently, this site has 77 reviews posted by individual customers for the past 365 days. So approximately 1.18% of New Way Moving Services customers have posted a review.
This means that 98.82% percent of their customer’s opinions are not represented on this site. |
| Worst experience ever | | New Way Moving Services contacted me after I filled out a quote form on a web site. they were the first call I received so I went with them. The price was right, I told them the vehicle was an inop and they said they could have the car picked up wi... [ More ] |
|  | | Craig | | 2/9/2012 10:39:00 AM |
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| Thank you | | New Way provided me with a great service on the transportation for my vehicle. I will recommend this company to all my friends and family. Thank u guys [ View ] |
|  | | Anael Avilez | | 1/26/2012 5:44:00 PM |
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| AWESOME | | All I have to say is AWESOME!!!!!!!
unbelievable incredible SERVICE....
truly an honest and efficient company.. [ View ] |
| | | Abraham.S | | 1/25/2012 2:51:00 PM |
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| Great Service!! | | New Way Moving was recommended to me by the guy I bought the car from. After talking with New Way, they emailed me a Job ID which was also a link to my information so I could verify the pickup and delivery information. I told them I needed the car pi... [ More ] |
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| superb moving company | | From initial contact this company has been great. Gave me a reasonable price in a reasonable time frame and had my car picked up quick just like they said. I wasn't in a huge rush but they got it picked up within 2 days. The carrier they got me was g... [ More ] |
| | | bill robertson | | 1/24/2012 6:54:00 PM |
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| Exactly as expected | | After weeks of waiting and waiting and waiting wi other companies I called newnway moving and spoke with Robert. My car was picked up the next day and delivered in 3 days. Can't find enough words to describe how happy I am with the service. Don't eve... [ More ] |
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| Thank you New way moving | | This was the first time I used a car transport company. Michael was very knowledgeable about the industry and very honest. He patiently described the process and answered all my questions The price was fair and the delivery was in the 4 to 7 day wind... [ More ] |
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| Stay Away.Find a Real Company | | I was looking for a company to move my vehicle from Kentucky to Minneapolis. I had a listing up on u-ship as I had used that site before and had really good luck with it. This time, nothing really special was happening. So I started to shop around an... [ More ] | | Well Mr. Norm you know that everything you worte is ONE big lie.
You had a problem with 2 other companies to ship this car and you had posted a bad review on them as well.
We got you a driver the next day that you place your order and you made a lie that your car was stolen and later on claimed that you made this story up only becuase the dispatcher woke you up.
You threat Robert that he is lucky that you are not in miami that's mean that what?
You did the mistake by booking your order with more then one company.
We did what we were hired to do.
All saying here is slandering our company with lies.
This will be taken to our legal dept and a legal actions will be taken against this customer.
He is one of those that no matter what you will do he will never be happy.
check this link: http://transportreviews.com/review/00121572.asp
Now you can see who is this customer. [ view ] |
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| They are Scammers | | After taking my money the never picked up my vehicle and when I requested to get my deposit back they sent me the following email making up reasons why they will not give me my money back. I never double booked my car I got quotes from hundreds of co... [ More ] | | Customer lost in dispute she had signa contract and was the one who breached it.
We will be willing to try to settle this with her if the review will be removed first [ view ] |
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| 1st In Class. Outstanding. | | To Whom It May Concern,
New Way Moving Services was contracted and charged with the delivery of my own personal vehicle at or around the 17th of January of the year of 2012. To which I was assigned the Primary Contract of Mary from the period of whi... [ More ] | | Dear Alex
Thank you very much for your great review, it was pleasure working with you.
Wishing you and your family all the best [ view ] |
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| deposit not refunded/no service provided | | My son placed an order with them on 10/22/11 to pick up the vehicle in NJ and transport it to CA.
The order stated the transport date as Nov 1, 2011. We both called them numerous times after this date waiting for the car to be picked up; left messa... [ More ] | | Customer lost in dispute she filed with her credit card that's why she post the review.
We didnt provide any fake doxumnets.
Do you realy belive that the credit card company will belive a fake documents? [ view ] |
| | | Nadia Cap | | 1/23/2012 11:03:00 AM |
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| vanagon shipping | | great!! marc was a pleasure to work with. very reasonable price, very smooth move. unbelievable timing, vehicle was picked up 10 PM on friday in TX and at my front day Monday at 10 AM in las Vegas; couldn't be happier!!! i would recommend Marc and ne... [ More ] | | Dear Keith
Thank you very much for your great review, it was pleasure working with you.
Wishing you and your family all the best [ view ] |
| | | keith | | 1/18/2012 12:41:00 PM |
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| Outlander to IN | | Very quick pick up. They got my car picked up on the day I needed it to be and the driver had it to me quick. Overall I was very happy with the service I received. I will certainly use them again when I am finished with school. [ View ] | | Dear Michelle
Thank you very much for your great review, it was pleasure working with you.
Wishing you and your family all the best [ view ] |
| | | Michelle Swan | | 1/17/2012 2:59:00 PM |
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| Less than worthless | | I picked a quote not the highest and certainly not the lowest of bids. I agreed to the terms as I understood them and waited.... and waited..... No pick-up arrangements were ever made. I waited the first 10 days, called the company and was in forme... [ More ] |
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| They never picked up my car but they sure like my deposit! | | New Way Moving Services DOESN'T WANT YOU TO SEE THIS REVIEW. When I first reviewed them they had been stalling the refund of my deposit from Nov.28 to Jan. 9.2012. After posting the review they denied I was even a customer. This site accepted my p... [ More ] | | A refund check was mailed out on Friday 1/20/2011 [ view ] |
| | | Michael Christian | | 1/11/2012 12:30:00 PM |
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| Kubota RTV | | This was an excellent first (but not the last) chance encounter with New Way. Mary called me within 45 minutes of my posting but I had to let her down, initially. Unfortunately, I had already booked with someone else who called me within 10 minutes ... [ More ] | | Dear Dan
Thank you very much for your great review, it was pleasure working with you.
Wishing you and your family all the best [ view ] |
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| Car transporter | | The service and promptness was outstanding. All that was promised was delivered! I will use their services whenever I am in need of moving services. [ View ] | | Dear Mark thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
| | | Mark | | 12/21/2011 1:30:00 PM |
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| Definitely Recommend! | | I had never used a transport service before. I used a website to get a quote from several different companies and was contacted by 3 or 4 to move my classic car.
I had concerns about timeliness as the car to be transported was located in Vail, CO... [ More ] | | Dear LT thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
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| Excellent First Car Move | | I have always been cautious of any kind of moving company. You always hear people tell the crazy stories about companies robbing them, and taking advantage of them at every chance. I have never moved household goods professionally. I do not trust any... [ More ] | | Dear Kyle thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
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| Speedy transport | | No complaints with this company. Called in and explained my situation to my sales rep. She listened to all my complaining which I appreciated. I got my car picked on my first available date and got my car that weekend. Very much recommended. [ View ] | | Dear Sarah thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
| | | Sarah | | 12/8/2011 1:28:00 PM |
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| moved my car quick | | I moved my car from fl to oh. I called and spoke with robert who explained everything flat out. I had gotten quotes lower than 500 but i thought it would be best to go with a price in the middle. I booked on 11/30 and had someone to pick up my car th... [ More ] | | Dear Travis thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
| | | travis | | 12/6/2011 10:51:00 PM |
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| A plus Service | | Hassle free company. Answered all my questions and the ones that I didn't think of asking. Had my car picked up quickly and dropped off when I needed it to be. Driver was awesome. Overall great service! [ View ] | | Dear Michelle thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
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| DO NOT USE!! Terrible! | | They do not return voice mails. Robert has increasingly terrible customer service and stated that he was not the "customer service department" so he did not need to deal with customers politely. He would not let me speak or state my issue. ... [ More ] |
| | | elisa | | 12/5/2011 11:49:00 AM |
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| Awesome service | | Very happy with this company. I called them 2 weeks ahead of time. I wasnt in a rush or anything but I did want the car picked by a certain time. They called me 2 days before my first pick up day and had a driver for me to pick up that first. great c... [ More ] |
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| Awesome service | | Very happy with this company. I called them 2 weeks ahead of time. I wasnt in a rush or anything but I did want the car picked by a certain time. They called me 2 days before my first pick up day and had a driver for me to pick up that first. great c... [ More ] | | Dear Mary thank you very much for this great review and your business. It was pleasure working with you please feel free to contact us any time that you need this service [ view ] |
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| Horrible and untimely | | I placed an order with Robert of New Way services on 10/27 with a Nov. 3rd available pickup date. Fast forward to 11/16 and I still had no pick up date for my car. I called after the initial 7 day window was over, only to be told that per their cont... [ More ] |
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| Perfect | | In May I contracted AMPM Moving and Storage to do my move from Texas to Connecticut. When I told them that I needed an Auto Transport they said that they have worked with New Way Moving Services for 7 years. When I contacted New Way they were very po... [ More ] |
| | | A J | | 11/29/2011 11:48:00 AM |
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| Gives you the run around and does not want to refund your money | | Gave more than ample tome for my vehicle to picked up and delivered. I kept getting the run around, however I maintained my patience until my patience ran out.
The dispatcher stated I was entitled to a full refund, all I had to do was send an ema... [ More ] | | Mr. Val was supposed to email us his mailing address so we would be able to mail him a check for the refund - which he never did.we are still waiting, we really not in a need for the customer's money if we didnt provide the service.
As soon as the customer will provide his mailing address a check wil be over night to him. [ view ] |
| | | Val | | 11/28/2011 12:30:00 PM |
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| Don't ever use this company! | | While New Way Moving Services picked my car up and delivered it on time, I would NEVER recommend this company to anyone! I have had nothing but troubles from them. They charged me TWICE and I have been fighting with them for almost a month now to r... [ More ] | | We had charged the customer Twice by mistake, the serice was provided as she stated and we did refund her one deposit that was charged by mistake.
Nobody had lied about the refund, she did recieved a full refund of one deposit. we really dont need money that its not ours. [ view ] |
| | | Natalie | | 11/17/2011 12:49:00 PM |
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| Car moving Florida to Texas | | This was my first experience and it was excellent, since I requested a quote Marc did a great job following up with me and helping me understand the process. We agreed on a pick up and delivery date and everything happened as I was promised, I receiv... [ More ] | | Dear Gabriel
thank you very much for this great review and your business.
It was pleasure working with you please feel free to contact us any time that you need this service. [ view ] |
| | | Gabriel | | 11/9/2011 7:33:00 PM |
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| very good company | | Great company. I booked with them a week ahead just to be safe. They got me a driver to pick up my car when I wanted it to. And I received my car today. The driver was very nice and polite. Very happy with service from new way and the driver. [ View ] | | Dear hee Sun Lee
thank you very much for this great review and your business.
It was pleasure working with you please feel free to contact us any time that you need this service. [ view ] |
| | | hee sun lee | | 11/8/2011 1:57:00 PM |
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| Empty Promises. Refund Hassles. Better off disputing on CC. | | IF IT DOESN'T HAVE ALL 5 STARS DON'T DO IT!!!!!! 4 Just means that they pay others to give reviews to raise score.
Run A Way!!!!! Have been dealing with this for a bit with a couple of companies. Got quote. FULLY DISCLOSED EVERYTHING! AGAIN GIVEN TH... [ More ] | | Dear Customer
Please review all the attached emails, if you read it carefully it shows that we had a full intention to make a full refund of the deposit.
We just ask the customer to follow the company policy for the refund, it is the customer it self who make it hard.
We agreed to fax her a check so she would be able to process the check by phone but still she insisted to continue fighting.
She indicated that we didn't answer promptly well another lie, please review the time of the emails- they were sent in a min different, her emails were replied few minutes after they were recieved.
More then that all her phone calls were answered when she had contacted our office - means we were trying to resolve it with her.
It is the customer right to contact any agency she think that can help her but those agencies will be provided with a copy of those email as a proof that New way moving services had a full intention to resolve this issue and to provide a full refund of her deposit with no question ask, its the customer itself who wanted to make it complicated.
I had to wait 10 weeks to get a refund from FEDEX, im wondering what would she do if she needed to deal with them.
Even after she post this false review we are willing to work out with her and process her refund if she will follow the company procedure.
Please note that even that we are the company and that we were hired by the customer we can still take legal actions against customer who slandering our name with false alligations [ view ] |
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| excellent service | | Great moving company. I called and spoke with Mary after receiving her email. She answered all my questions and was very helpful. I reserved with her early that morning and she called me back 2 hours later with a driver to pick up tomorrow. Very happ... [ More ] | | Dear Bryan
thank you very much for this great review and your business.
It was pleasure working with you please feel free to contact us any time that you need this service. [ view ] |
| | | Bryan M | | 11/3/2011 10:47:00 PM |
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| Thank you | | I really wanted to Thank New Way for making this move for me a piece of cake. The price was affordable and their customer service was very helpful. I will defiantly use this company again and will also recommend them to any of my friends and family m... [ More ] | | Dear Rosemary
thank you very much for a great review, it was please working with you and please feel free to contact us anytime you need our services again. [ view ] |
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| move of my classic 62 ford falcon | | I had a problem with another transport company which took over 30 days and still was not able to complete the move. I shopped around and decided to give New Way Movers a try. From the moment I made contact with Mary on the phone I knew I had found th... [ More ] | | Dear Jim
thank you very much for a great review, it was please working with you and please feel free to contact us anytime you need our services again. [ view ] |
| | | Jim Yarber | | 10/6/2011 11:07:00 PM |
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| Superb service, Marc is great! | | I got a referral for New Way Moving Services from a friend who had her Benz shipped from Northern California to Washington, DC recently. She had done the research, and said that these were the right guys to choose. I had bought a 1973 Mercedes-Benz... [ More ] | |
Thank you very much for a great review, it was please working with you and please feel free to contact us anytime you need our services again. [ view ] |
| | | T. McDonald | | 10/5/2011 2:08:00 PM |
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| Robert's service is the BEST!! | | Mr. Robert's service is the BEST!! I will diffidently use his services again and recommend to all my friends as well!
AAA+!!!!
[ View ] | | Dear Andy
thank you very much for a great review, it was please working with you and please feel free to contact us anytime you need our services again. [ view ] |
| | | Andy | | 9/26/2011 9:16:00 PM |
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| Excellent | |
I found Marc and New Way excellent, honest, and proactive. New Way quickly located a carrier for an expedited move. The carrier was responsive, took care while loading/unloading, held to his windows, and kept me posted while in transit. Pho... [ More ] | | Dear Don
thank you very much for a great review, it was please working with you and please feel free to contact us anytime you need our services again. [ view ] |
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| 1966 Mustang GT delivery | | This was the second time I have used New Way Moving Services. I called Scott and had him give me a quote. Just to make sure, I checked out another website, movecars.com, and got a few other
quotes as well. Scott's bid was still the most reasona... [ More ] |
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| shipping car from Tennessee to New Jersey | | Had good experience. Quote was resonable. Robert my customer service rep. was very friendly and helpful, both when disccusing the quote and service and confirming the order. The driver called on route to confirm delivery and when I accidentally de... [ More ] |
| | | C. Chandler | | 8/25/2011 10:19:00 AM |
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| My Jaguar transport | | Hey Marc, Thank you for such a smooth & easy deal shipping my Jag! I was a little worried at first. Like I told you, I have had a few BAD experiences with other auto shippers but you and your people were all on top of the situation from start... [ More ] |
| | | David | | 8/11/2011 8:45:00 PM |
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| School transportation. | | I'm a college student and i used this company to move my car, it was stress free, and they where on time with the transport i'm looking forward to use this company again when i'm done with college. [ View ] |
| | | Yiovanni | | 8/11/2011 3:33:00 PM |
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| Moved | | My family and I moved to California and the service that we got from this company was hassle free , no stress. I highly recommend this company to anyone that wants to make moving easier for themselves. [ View ] |
| | | Marta | | 8/11/2011 3:33:00 PM |
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| happy with my service | | I moved my car with new way moving. My sales rep was Mary and she was great and explained everything to me. She helped me set everything up. The dispatch was very helpful and got me a driver the very next day after I booked. Very good experience. [ View ] | | Dear Donna
Thank you for a great review, it was a pleasure working with you and looking forward to work with you again in the future. [ view ] |
| | | Donna | | 8/11/2011 1:53:00 PM |
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| satisfied | | not exactly communications experts, but they did a good job moving my car from an area that is historically difficult to get out of.
very happy with the service.
thanks [ View ] | | Thank you for a great review, it was a pleasure working with you and looking forward to work with you again in the future. [ view ] |
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| Great service | | I got alot of quotes for moving my car. The quotes would vary and I was confused as to why I would get a really high price and then a price so low it almost seemed to good to be true. I finally went with new way moving services. I worked with Robert ... [ More ] | | Dear Rich
Thank you for a great review, it was a pleasure working with you and looking forward to work with you again in the future. [ view ] |
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| A New Way Awesome Experience | | This was the first time i am moving my car moved from CA to IL. Initially i had some problems in getting the pick up date after that everything fine. Overall the experience was fine. Then the car was picked up on the specified date and delivered on t... [ More ] | | Dear Thomas
Thank you for a great review, it was a pleasure working with you and looking forward to work with you again in the future. [ view ] |
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| My 1969 Volkswagon camper | | Great service ! Great Price! Overall a quick and easy deal with Marc & the rest of the staff. You will be the company I call if I need to move a vehicle again! Thanks again ! [ View ] | | Dear Merideth
Thank you for a great review, it was a pleasure working with you and looking forward to work with you again in the future. [ view ] |
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| Great moving company | | I needed my car moved from MA to FL. New Way Moving called me and gave me the lowest and most reasonable quote i had so far. I told them i wanted to research them and then i would give them a call back. They had some bad reviews, but overall most of ... [ More ] | | Dear Adrianna
Thank you for a great review, it was a pleasure working with you and looking forward to work with you again in the future. [ view ] |
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| The worst moving company ever | | I even payed $100 dollars more for expedited pickup and they were super quick in charging my credit card with a $150 dollar charge however after waiting for 35 days I had given up. Robert tells me to call Bob at another extension however I tried that... [ More ] |
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