New Way Moving Services  | |
| Location: | 1400 ne miami gardens drive
Miami, FL 33179 |
| Phone Number: | 866-562-2051 |
| Secondary Phone Number: | 954-780-3765 |
| Website: | http://www.newwaymovingservices.com |
| Email: | info@newwaymovingservices.com |
| Time On Site: | 2 Year(s), 2 Month(s). Since 5/23/2008 8:19:00 AM | | FMCSA Licensing: | MC-614744 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | We at New Way Moving Services, take every measure to protect you and your car.
We offer door to door service. Either open or enclosed trailer.
We serve the entire United States. We can be anywhere and any time.
Let us transport your vehicle in a safe and timely manner.
Our network of carriers have full coverage insurance.
We have the ability to handle almost any vehicle, from motorcycles to trucks.
We guarantee high quality service with affordable rates. |
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Have your own experience with New Way Moving Services to share? Click Here to add a review. Overall Rating (Last Two Years*):  
158 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
New Way Moving Services reports that they have an average of 5600 customers per year. Currently, this site has 88 reviews posted by individual customers for the past 365 days. So approximately 1.57% of New Way Moving Services customers have posted a review.
This means that 98.43% percent of their customer’s opinions are not represented on this site. |
| Non Responsive after receiving money!! | | Everything seemed ok from the start. After receiving my deposit they would not return any phone calls or emails. Car was said to have been picked up the next day but that never happened. I was leaving to go on vacation and wanted to make sure they di... [ More ] | | Blake
It is necessary when you post an online review to post the true information and you know that everything you wrote here is incorrect.
First of all nobody promise you next day pick up, you didnt pay for expedite pick up and you sign contract which indicated 2-4 days window for pick up.
You send an email aksing to cancel acknowledge that you are loosing your deposit (i attached a copy), and even when you try to dispute the charge the bank had rejected that, agreed that new way moving services did everything the right way.
It is very easy to complain about a company but it is very hard to admit in your own mistakes. [ view ] |
|  | | Blake | | 7/30/2010 4:33:00 PM |
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| Exceptional Service | | New Way delivers exactly what they promise and on-time. The drivers where very courteous and went above and beyond to insure my VW beetle was in good hands from pickup to delivery to my home. The Value that New Way provided, not only gave top level s... [ More ] | | Dear David
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| These people are not to be trusted | | First I wanted a closed transport which I was told would be available.
I was called the day before the "pickup date", in quotes because the driver didn't get there till 2 days later, and told that it would have to go on an open carrier.... [ More ] | | David
As advised over the phone when you called us, New way moving services is just a broker, we had fullfill our obligation to you by assigning a licensed carrier.
We are sorry to hear that the carrier didnt perform the service as agreed but the review should go under the carrier and not us.
As advised before we are willing to assist you to recover your expneses from the carrier but you will need to remove the review first.
Feel free to contact our office within business hours to discuss that further. [ view ] |
| | | David | | 7/27/2010 9:21:00 AM |
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| Doesn't Get Better Than This Company! | | I have used several different auto carriers to move cars between states, but these guys nationwide transport services are right on target! They didn't try to feed me stories, they just gave it to me straight. Thank you very much nick for your quick ... [ More ] | | Dear Kobe
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Fantastic Service | | I called Scott ~12 pm on a monday morning when i had decided to move my 1999 Honda Accotd from Round Rock, Tx to Sunnyvale, Ca. He picked up the call and we finished signing the contract in 10 minutes. He mentioned that a driver will call within 3 da... [ More ] | | Dear Bharath
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Customer service is excellent | | Danielle is a very good customer service representative and help customer to complete the process quick and timely manner. Highly recommended.
Response time was quick and satisfactory. Would recommend to any customer.
[ View ] | | Dear Terrence
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
|  | | terrence su | | 7/7/2010 7:40:00 AM |
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| Excellent company | | Experience on the setup of the transport was handled by Cynthia. She was helpful and knowledgeable. The driver was booked within two days and the car was delivered in another 3. I requested top deck of the car carrier and was granted that. Communicat... [ More ] | | Dear Christina
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Very accommodating and helpful | | We are a household moving company that uses this auto transport company for our customers who have the desire to have their car moved. I directly deal with Danielle on a daily basis and she provides me with fast quotes at a reasonable price. I honest... [ More ] | | Dear Ashley
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
| | | Ashley Young | | 6/18/2010 10:25:00 AM |
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| New way moving was great | | I had booked at newway after a got f*** over by another company they gave me a higher price which was ok because i saw that cheaper is not all ways better. I told the sales rep marie that i need the car asap she was very nic... [ More ] | | Dear Jaylind
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| new way moving services | | The service was great, Danielle was very professional and honest about the service and the transportation business .
i had a very good experience with them and I WILL RECOMMEND new way moving services TO ALL MY FAMILY AND FRIENDS AND WILL DEFIN... [ More ] | | Dear Evie
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Excellent Service! | | My entire experience with New Way Moving Services was wonderful. They were very attentive & were available when ever I needed them. They responded my emails quickly and not only met my expectations but exceeded them. I would definitely recommen... [ More ] | | Dear Cindy
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
| | | Cindy | | 6/17/2010 2:59:00 PM |
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| Car | | I was moving from Indiana to California and needed to ship my 2004 Honda Civic. After requesting quotes from several companies, I wasn't sure which company to choose. One company gave a quote that was really low, but after doing research on Transport... [ More ] | | Dear Sandra
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| They cannot be trusted | | I got a quote from Scott that my damaged car would be picked up in Ca. and delivered to Ga.in 2 to 7 days. after a week I called them and was told it would be "any day now" this went on and on and the new owner was getting concerned.After ... [ More ] |
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| very unhappy | | i called made the arrangements they said they'll call back to let me know if we had a driver, they send me and e-mail to sign, **they never called so i cancelled my order then they say we had a driver sorry we did call, i had made the deposit, so i w... [ More ] | | Dear Lydia
Please be accurate when you submit an information on line.
As discussed and agreed with you husband the window for pick up was between Monday to Wednesday.
A driver was assigned for pick up on Monday, as agreed, but you guys refused to release the vehicle to him. you came with 3 diffrent version for the reason for canellation.
We had signed a contract, the reason for the contract is to make sure that both sides are following the contract, you guys breached the contract but New way mvoing had fullfilled the contract completley and that's the reason that you are not entitle for a refund.
We expect customer to be honest and write the truth when they posting a review on line. [ view ] |
| | lydia | | 6/10/2010 4:20:00 PM |
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| overall rating and review | | My first experience with company delivering a vehicle. I concider them to be honest, reliable and offer good and reasonable prices. By the way I'm not getting paid by this company to provide this information. Thank you. [ View ] | | Dear Jorge
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| highly recommended | | highly recommended company did my first move with and im very satisfied i needed it asap and everything went perfectly and on time. the service was great and everything been told upfront, i really recommend speaking to Cynthia shes the lady that help... [ More ] | | Dear Michelle
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Auto Transport Nightmare | | I contracted with New Way Moving Services on March 2, 2010 for my 1995 Ford Van to be transported to Texas from Florida on April 30, 2010. The cost was quoted at $575.00. I made a deposit of $150 with balance of $425.00 to be paid at delivery. As the... [ More ] |
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| THANK YOU GUYS | | I CALLED THE DISPACHER AT NEW WAY MOVING AND TOLD THEM I HAD DECIDED TO USE THEM TO TRANSPORT MY VEHICLE, AND HE SAID GREAT AND FAXED ME SOME FORMS TO FILL OUT,I FAXED THEM BACK AND SURE ENOUGH- HE HAD A TRANSPORTER AT THE PLACE TO PICK UP MY VEHICL... [ More ] | | Dear Jennifer
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Great Job!! | | This was our first time shipping a vehicle with New Way and we couldn't have been more pleased. The driver was extremely nice. I would absolutely use them again. Thank you [ View ] | | Dear Debbie
Thank you very much for this great review.
It was pleasure working with you and hopefully we would work together again in the future.
Wishing you and your family all the best. [ view ] |
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| Excellent service! | | Excellent service! My car was picked up in Florida the day after I placed the request and delivered to its destination in California within 8 days. the driver took great care to secure the vehicle and ensure that no damage is caused during transport.... [ More ] |
| | | Oscar Tyler | | 5/19/2010 9:04:00 PM |
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| took my money and has not returned as of yet | | THIS IS THE WORST NIGHTMARE I EVER HAD IN DEALING WITH A SERVICE COMPANY OF ANY KIND- AND THIS WAS A SCAM AGAINST A SENIOR CITIZEN.
SCOTT PROMISES HEAVEN BUT SENDS YOU THE OTHER WAY. THE COMPANY WAS PAID IN FULL WELL IN ADVANCE OF THE SHIPPING ... [ More ] |
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| Car Transport | | My SUV was picked up on the same day I called for service after I expressed my desire to have the vehicle delivered in California while I was there visiting family. The vehicle was picked up on a Tuesday afternoon in Laurel, MD and delivered to me th... [ More ] |
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| move | |
fantastic car moving service,my car was delivered on time, the driver was very polite and nice and I would use this service again if I needed it. no scratches on my car from the moving...
I would only recommend one change to give a... [ More ] |
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| Liars | | All this company is interested is in the $100 for their fees and as far as they are concerned, the customer is screwed. They will try to be nice until they have your credit card and will then change the date on the contract and ask you not to worry a... [ More ] |
| | | Bhinder | | 5/18/2010 12:22:00 PM |
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| Auto | | I called NewWay after another company never came and picked up the car. Cynthia called back and said they had a driver and the cost would be 725.00 which I thought was reasonable and that the dispatcher would call me with the information of who wou... [ More ] |
| | | J. Tha ne | | 5/13/2010 11:50:00 PM |
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| Refund not given | | Rachel
I have canceled the card you used for the deposit. Please Send the reimbursment fo rthe full deposit to:
Donald Smith
22 Swamp Road
Erving Mass, 01344
As you can see below Rachel promised our refund on May 3rd withi... [ More ] |
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| a great company | | many companies are formed in Florida, but new way moving services has proved the best, i was on hold for about a month with another company before i contacted New way moving services.
they took my case saeriously, they picked my car from Arizona th... [ More ] |
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| chrysle sebring shipment | | If you need a vehice moved these are the guys to use. They are extremely fast and very reasonable. hey are my transporter of choice from now on I will only use them. [ View ] |
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| danielle | |
this after a horrobable experience this was the best custom er services provided to me in years and i'll definitable in a future use an d recomend you ways as the best towing company in the us thank you. [ View ] |
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| New Way Review | | I used the service previously going the opposite direction (NY to CA). Delivery I believe was 1 day late at the time, no big deal. Going back to NY cost $100 more this time, but that might be due to inflation and increased gas prices. Overall, a g... [ More ] |
| | | Andrew Shick | | 4/28/2010 5:13:00 PM |
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| 5 STAR COMPANY!!!! | | We are a moving company that works with New Way Moving Services for our customers car transport and so fare we are very pleased with the services the company had provided to our customers.
We hear very positive reviews and feedback from our custome... [ More ] |
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| My transport | | To Whom it may concern!
Thank you for your professionalism, honesty and fast service!
Once I accepted your quote, I felt great and relaxed as I knew, this company will do their job!
Not as the other companies that had promise me "the... [ More ] |
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| Best company so far! | | A couple of days ago I received my car that I shipped with New Way. I normally don't go online to make reviews but I was so impressed with the service that I had to. Not only Rachel provided me with amazing customer service, but they even delivered m... [ More ] |
| | | Pam Gaskins | | 4/14/2010 4:20:00 PM |
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| They are terrible!!!!!Want to change price! | | THEY LIED TO CUSTOMERS TO MAKE THEM SIGN CONTRACT. I SIGN MINE ON MARCH 11 THEY TOLD ME IT WOULD TAKE UP TO ONE WEEK TO GET A DRIVER ASSIGN. LATER WHEN LOOKED ON MY CONTRACT THEY HAD PUT"TRANSPORT DATE" AS PER MARCH 18 SO IT WAS AS IF I HAD... [ More ] |
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| New Way Moving Service Experience | | Hi Everybody,
I transported my car Hyundai Sonata from Virginia to California, initially i searched through internet search engine to get quotes, and i received around 20 quotes from different companies but everyone priced it higher than new way a... [ More ] |
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| deceitful | | I contracted New Way Moving Services to transport my vehicle to FL from MA, in December of 2009. The day before my car was to be transported, December 16, I was informed that the transport vehicle could not cross over the bridge to Cape Cod, MA, and... [ More ] |
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| EXCELLENT CUSTOMER SERVICE | | I got many quotes on moving car but I started to get suspicious of the very low prices being given and I heard stories about how the vehicle was never picked up or the broker raised the price- I finally went with New Way Moving Services...they are op... [ More ] |
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| Use at you own RISK!!!! | | Original quote was $495 which was matched by several companies, but decided to go with New Way because of thier reviews. Wanted car pickup up on Feb 24th but company couldn't find a driver until Mar10th, and the only reason that happened was because ... [ More ] |
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| New Way Moving Services | | I have used New Way Moving Services twice both taking my car to Florida and bringing it back to Virginia. Both times they have sent the carriers on time and with very accomodating drivers. My car and contents have come and gone both ways promptly a... [ More ] |
| | | s grandis | | 4/2/2010 3:30:00 PM |
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| THEY REALLY NEED TO GO OUT OF BUSSINESS | | I first contacted New Way on Feb. 24, 2010. I thought everything was okay, I set up a move for my 1985 Oldsmobile Cutlas. The car was suppose to be picked up in Greenville, Al. and to be dropped off in Jacksonville, N.C. The move was quoted at $450.0... [ More ] |
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| Review For New Way Moving Services and Cynthia Castro | | New Way Moving Services is a great company that really knows how to take care of their customers. I have used their services numerous times and I have never been unsatisfied with them. I always use Cynthia Castro for all of my quotes and bookings. ... [ More ] |
| | | Smoky Mountain Traders | | 3/22/2010 11:57:00 AM |
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| a very smooth transaction | | My wife and I just recently moved our Nissan with New Way Moving Services..we appreciate that they did not pressure us to make a decision and Scott was always available to answer all our questions,..we called once at 9:30pm and he was still in the of... [ More ] |
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| Great Company | | I ship a lot of cars because of the line of work I am in, and the clients are very demanding. I have never had an issue with New Way Moving services. There customer service is top notch and they have the best prices. Whenever last minute changes have... [ More ] | | Junior, Thank you very much for your review, it was pleasure working with you, wishing all the best to you and your family and looking forward for future relationship. [ view ] |
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| Auto Tranport | | I recently was looking to ship my 05 Crossfire from Miami to Long Island, Ny. I went online and was contacted by over 5 companies, I felt comfortable after looking up New Way Moving Services
on the web and checked them out. After speaking to them , ... [ More ] | | Sal, Thank you very much for your review, it was pleasure working with you, wishing all the best to you and your family and looking forward for future relationship. [ view ] |
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| car delivery | | I was told by Cynthia that my car would be picked up within 3 days of Dec 21st and delivered to me within 7 days. I had to call daily for updates and to hopefully get the car picked up!! I was very unhappy and nothing I could do about it except lis... [ More ] |
| | | Eric Anderson | | 3/2/2010 4:31:00 PM |
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| Vehicle Transport | | I paid a deposit to another Company on 2/4/2010 & as of 2/15/2010 the vehicle that I purchased was still sitting in Virginia. I was contacted by New Way Moving Services & they told me that they would pickup my vehicle on 2/16/2010 & wo... [ More ] | | Norm, Thank you very much for your review, it was pleasure working with you, wishing all the best to you and your family and looking forward for future relationship. [ view ] |
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| Excellent Customer Service & Very Reliable | | I have used New Way Moving Services now on several occasions for transport of vehicles. Their customer service has always been top class and quotes very affordable. My sales rep Cynthia makes the transaction very easy and would always follow up with ... [ More ] | | ra-don, Thank you very much for your review, it was pleasure working with you, wishing all the best to you and your family and looking forward for future relationship. [ view ] |
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| Great Service! | | New way Moving services did a great job moving my vehicle.
My car was picked up quickly and delivered on time and in great shape.
All the staff at the office were very friendly and professional.
I would be happy to highly recommend New way moving ... [ More ] | | janet, Thank you very much for your review, it was pleasure working with you, wishing all the best to you and your family and looking forward for future relationship. [ view ] |
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| DO NOT GO WITH NEW WAY. THEY ARE FRAUD | | I placed the order with New Way on 12/07/2009. Sales man called michael promised to pick up my Lexus vehicle on 12/13/2009. He collected me the deposit for $150. He promised me, a driver would call me with in 2 days to schedule the pickup.But no one ... [ More ] | | Fake Review.
Its not our customer, we had contacted the police and our attorney in regards to this review.
Its a person that fake documents and trying to hurt the company. [ view ] |
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| 1948 Dodge | | Just shipped a 1948 Dodge from St. Louis, MO to Hacienda Heights, CA. First of all, I went with New Way because they gave me the lowest quote. I dealt with Scott and he was very knowledgeable, took an interst in my car and took control of the project... [ More ] | | Jav, Thank you very much for your review, it was pleasure working with you, wishing all the best to you and your family and looking forward for future relationship. [ view ] |
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