| Lied about No Better Business Bureau Complaints | | BBB Rating for Flofield, Inc.
Based on BBB files, Flofield, Inc. has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
Length of time business has been operating.
20 complaints filed against business
Failure to resp... [ More ] |
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| DECEITFUL!!!!! | | So Andy quotes me a price of 695 and I agree (bc the quoted price was good), he then proceeds to take ALL my info over the phone. He then INSISTS that I put a down payment for 200 though MOVEAUTO.NET. He then tells me I need to sign a contract AFTE... [ More ] | | this person was very underhanded, she did not sign the contract and the last minute her and her husband decided to tell me that they do not have a contract with us and decides to pay what she wants to pay, first of all her deposit was refunded and th... [ More ] |
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| Thief...Scamm!!! Do Not Use Service!!! | | CONTACT BBB.org PLEASE!!!
He quoted me a total of $1,895 to ship my truck from HI to VA.... Two days befor the trucker got to my home, the trucker told me I owed $479 additionally.
I called Andy which works or OWNs Flofield dba MoveAuto and withi... [ More ] | | EVIDENTLY THESE PEOPLE BOOK ORDERS WITH THE WOMAN NAMED lEGUS, AND THEN THIS GUY APPEARS WHO INDICATES THAT HE KNOWS NOTHING AND DOES NOT LET YOU GET A WORD IN DURING THE CONVERSATION, WE ARE ONLY ABIDING BY THE CONTRACT WHICH WAS VERY CLEAR IN THAT... [ More ] |
|  | Nick | | 1/20/2010 10:27:00 AM |
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| Sorry | | I only dealt with one person. I was promised one price from a location and when that location to ship from was nearer to the destination location than the original location, the price increased. I used them because I was originally from Connictut an... [ More ] | | what suffering did this person do, he was charged based on the signed contract nothing more, no one promised him that he would not have to do anything to redeem the complimentary gas redemption certificate, the quote was very clear about this, I gues... [ More ] |
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| Unwarranted additional cost | | I was quoted $769 to ship car from NY to CA. Flofield was the broker, they then find a trucking company. I selected standard pickup on the contract Standard pickup is defined as 5 to 10 days from 1st available pickup date. I was called by a trucker a... [ More ] | | unfortunately the customer has to do something to redeem the gasoline redemption certificate, he did not think that we could afford to pay for this and still give him triple a service . I do not know what he thought but the gasoline redemption certif... [ More ] |
| | | David | | 11/19/2009 3:57:00 PM |
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| Email from Andy | | Andy has emailed me and denield what I have said I must give Andy credit and this company must be trying to clean up their act. I hope that they succeed and move on. Andy needs to clen up his gruff potty mouth approach, I think that he woud go a lot ... [ More ] | | we never did any work with this person, he was not a customer of ours. [ view ] |
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| Very Deceptive and quasi-fraudulent!! | | Was quoted $899 for shipment from Virginia to Washington State. Andy sent the contract immediately, and hounded me repeatedly to sign and pay the $200 deposit, so he could "get a truck assigned". I then responded with several questions abou... [ More ] | | this person was not even a customer of ours
I called this customer and disclosed everything in the contract to him, I also emailed the contract to him, at the last minute unfortunately we lost our northwest driver and had to cancel the order wit... [ More ] |
| | | Chris | | 10/7/2009 9:02:00 AM |
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| REVIEW | | they quoted THEY QUOTED ME $425.00 DLLRS. I ENDED UP PAYING 691.00.
MY MISTAKE WAS NOT TO READ THE CONTRACT IN FULL AND WITH EXACTITUDE.
I HAD TROUBLE GETTING THE TRUKERS INFO BUT ONCE I GAVE HIM HIS MONEY HE SURRENDERED THE INFO AND I WAS ABL... [ More ] | | the customer ordered an expedited pickup and he was charged for it, I guess that he just did not want to pay after the car got there, [ view ] |
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| Fraud | | I wish I had visited the transport review site before I came in contact with this company, Flofield, Inc. aka Advanced Logistics aka Moveauto.net It is a disreputable company that quotes people low dollars to transport vehicles and ,after receiving a... [ More ] | | this customer is an out and out phony, he signed the shipping order with the price of $778.00 and we have proof of that.
He probably does this with all the peoplle that he deals with. After giving him the $500.00 gasoline redemption certificate whic... [ More ] |
| | | Steve | | 10/1/2009 4:21:00 PM |
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| not interest in resolving matter | | ANDY is the biggest jerk I have ever dealt with. He's not interested in resolving this matter because he knows he has the vehicle as hostage. Now he wants to refund the $200 deposit given, but doesn't want to refund it until payment is made upon pick... [ More ] | | the refund was made and a copy sent to him, the customer had some woman talking for him and refusing to even pay for the terminal fees which he was responsible for and was indicated in the contract, the price did not grow by itself, the additional ch... [ More ] |
| | | Leslie (for Faisl) | | 9/10/2009 2:06:00 PM |
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| Ro | | This is the worst organization I have evre dealt with in my 35 years of business. They are rude, disreputable liars .I was overcharged and saw the auto weeks after it was promissed. Do yourself a huge favor and stay awayfrom them. These people are c... [ More ] | | we do not know this person is and have requested that they identify themselves so that we can rebutt the accusation. [ view ] |
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| Vehicle transportation Review | | I was very impressed with the professionalism and help with Flofield, Inc. They were helpful and courteous, they were there to answer all of my questions and made me feel that our little car was going to be safe. It arrived safely and in good condi... [ More ] |
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| READ THIS!!! Class action lawsuit in progress for all victims of Flofield | | Please all victims of FLOFIELD INC DBA MOVEAUTO COMPANY read this and please contact me to come forward for a criminal class action lawsuit for the people who have been frauded and scammed by FLOFIELD Inc and ANDY WELLER.
I was told 777.00 and there... [ More ] | | Please call us regarding this customer he is trying to commit an insurance fraud by claiming his car was damaged and all along the car was a disaster from the beginning. We can give you the insurance company [speak to laurie andrews at 503-943-6622]... [ More ] |
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| DECEIVED, FRAUD, CON, DO NOT USE FLOFIELD, INC. | | **RIPOFF**, LIED TOO, MISQUOTED. WE CONTACTED FLOFIELD AND WAS SENT A QUOTE FOR 2 CARS GOING FROM LAS VEGAS TO MD FOR A TOTAL OF $1,850.00. SIGNED IT AND SENT IT BACK. DURING THE TRANSITION WE CONTACTED FLOFIELD AND SPOKE TO ANDY WHOM IDENTIFIED HIM... [ More ] | | these people contracted for a terminal pickup[which was authorized by the wife] in a rush, after talking to the wife she indicated that we should have the 2 cars picked up and that the additional would be paid, at the end or delivery point they compl... [ More ] |
| | | DECEIVED | | 8/4/2009 3:44:00 PM |
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| YES READ READ READ | | In response to Andy's response. This is probably the most fraudlant company I have ever dealt with. DO NOT USE THEM. They were never threatened. We were sent a quote along with a contract. The contract stated that if we need the car to be picked... [ More ] | | it seems all people wish to do is complain for there ignorance. Why do they sign the contract and agree to allthe terms and conditions and then turn around and complain afterwards.
We never charge any extras unless they apply based on the signed con... [ More ] |
| | | NY RN | | 7/15/2009 8:10:00 PM |
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| breach of contract | | This company is clearly one that is in the practice of using unethical methods in order to extort its customers. contracted for a 621.00 move from NY to TX...when vehicle arrived they attempted to add some bogus charges. after which they attempted to... [ More ] | | We clearly informed these people of the charges and when the car arrived they threatened to kill us and that they were not paying, we told them that they should have read the contract as it indicates - read read read and many more times and I guess t... [ More ] |
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| FINAL PRICE IS NOT THE SAME AS QUOTE | | WARNING:
This guy who works at FLOFIELD INC officially quoted $750.00 for final price of car transport. He sent me the paper to sign and fax it back to him. I did make a $200.00 deductible via credit card. However, when the driver who delivered a... [ More ] | | this guy forgets that we also gave him a $500.00 gasoline redemption certificate and that he only paid what he signed for, no more, again please read. [ view ] |
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| Poor Custome Service and Communication after the sale | | In my opinion Flofield Inc. auto shippers is a transport company to stay as far away from as you can get . Their communication and customer service is extremely poor and their actual charges are very likely to be more than your original contr... [ More ] | | there is no fine print only large print. The customer never called regarding the gasoline redemption certificate, on 8/5 the certificate was sent to him. [ view ] |
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| hidden cost, very dishonest | | Flofiield is a RIP OFF!!
Flofield is Dishonest!!
Stay away from Flofield!!!
Just don't deal with them, they are good at being dishonest and will rip you off.
Don't give them your credit card number.
Don't sign any contract.
They will g... [ More ] | | they was never any hidden cost all additional charges if any are outlined in the contract and terms and conditions and the website, we only charge the extras that are due and that can get the car moved in a timely fashion.
As a broker we pickup an... [ More ] |
| | | Chris | | 6/28/2009 7:10:00 PM |
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| Horrific Experience | | Promised originally two weeks to destination: took 5 weeks
Explained that we pay him and everyt hing will be paid for along the way: we paid at dropoff with surprise that money was never taken out of account and then had to call from dropoff point... [ More ] | | the reason for the 5 weeks is that this car came from Hawaii and went to Florida, no one ever told her 2 weeks, that is what the boat takes from Hawaii to California where we picked it up to be transported to Florida. The gas redemption certificate w... [ More ] |
| | | Melanie | | 6/24/2009 1:12:00 PM |
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| Very Bad Experience | | All I can say about this company is that they are dis-honest, cheat, lies. I sign a contract to move my car from California to Arkansa for $550 they (Mr. Matt) promised me and told me that it includes all the cost including road tax,gas/diesel tax,et... [ More ] | | this customer booked the order on 1 day and wanted the car picked up the next, he was told to read paragraph#1 of contract terms and condition there is an expedited for this service, he indicated to go ahead and we did, when the driver called him to ... [ More ] |
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| HORRIBLE EXPERIENCE | | RIP OFF!! They can try to defend themselves all they want but I WARN YOU- DO NOT use this company. Go with a well known, trusted company. I went with this company b/c they quoted me the best price. Guess that should have been warning enough. Tri... [ More ] | | Again I guess that the blame falls to us, the customers refuse to read and then throw it to us, that it is our fault and we did this and that, the new what the price would be it is spelled out very clearly in the contract and then they tell you why d... [ More ] |
| | | Patricia | | 5/20/2009 4:40:00 PM |
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| Second time around... | | In the past two months I used these guys twice. Having never needed to transport a car this way before, i didn't know what to expect. I'm dealing with an estate, so lots of details are piling up. These guys were very helpful, and I knew what was happ... [ More ] |
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| thieves | | My transport was to be for $500 - only one vehicle left onthe shipment and I can get it at this great price. The contract came back with things that were not agreed to. Was told to correct the contract and send it back. Then the driver wanted $179... [ More ] | | This customer never called us as directed to report any dents or anything else or the problem would have been handled, they can still call as long as they marked the dents at the time of delivery and that they were not there at the beginning.
Again ... [ More ] |
| | | Donna | | 5/5/2009 10:55:00 PM |
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| I am SUEING!!!! | | The contract I signed was for 750, and they are trying to charge me almost 1,000! Dishonest, rude, and admitted to ripping me off! I am in the process of putting together a law suit, and have contacted their state senate, police department, and BBB. ... [ More ] | | How come that this person does not explain anything, other than that they are suing. Again they have not read the contract and want to pay what they want to pay, this seems to be what the customer would like.
They claim that they read they read th... [ More ] |
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| VERY DISHONEST | | Read the reviews for Advanced Logistics, same company. Just like the 70+ other reviewers, we were quoted one price and when the car was about to be delivered, the driver told use it would be an additional $200 per vehicle (we shipped two vehicles wi... [ More ] | | this customer Crotinger indicated that he wanted 1 car picked up one date and then the second car picked up one week later, as per signed contracts, a couple of days later his wife called and asked if both cars could go on the same truck, I said that... [ More ] |
| | | Jennifer | | 4/30/2009 10:51:00 AM |
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| HIDDEN CHARGES - RUDE CUSTOMER SERVICE | | DO NOT DO BUSINESS WITH THIS COMPANY!
I originally was quoted $750.00 (email quote available to those who request) to ship a car I purchased from Concord, Virginia to my home in Yorba Linda, California. Upon receiving the contract (copy available... [ More ] | | this customer has said that we said that we paid the driver, this is absolutely not true, since her cod goes to the driver and any balance owed by Flofield gets paid out of her deposit which was given to us. The 10% fuel charge was for the area that ... [ More ] |
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| Lovely experience | | Great people!!! great job!!! i always had a very bad take on transport companies, as they always seemed to be very dishonest, rude, money suckers and unprofessional. but these guys have simply ruled out such view....these ppl are very courteous, pro... [ More ] |
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| Will use again and again | | i am 100% sure i will stick to this company for long....as i have been talking their service since years now and everytime they have overwhelmed me with their professionalism and great service. truly the best.,,,,and very courteous, gentle, honest pp... [ More ] |
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| gr8 service! | | seeing my frnd\'s car getting damaged with some transport company in recent times i ws really skeptical abt trying anyone of them. then i read couple of good reviews abt flofield here and called the up. and got the feel it will be fine. and yes it wa... [ More ] |
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| Really Good! | | I didnt expect this service to be this good actually. but it proved to be quite good. my shipment ws absolutely hassle free and easy. just formal few clarifications, mails and then calss before pickup and delivery, everything was perfect. there were ... [ More ] |
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| 5th time used | | this is 5th time i hv been using thois company, it;s simply the best....u guys rock!!!!!!!!!!!keep up the good work, promptness and courteous behavior.i recomend to all. [ View ] |
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| it's in my bookmark list now | | too good service. prompt, courteous, responsible ppl. and affordable rates, no hidden prices. simply u get all what u look for. i am going to give more business to this company. they simply deserve this. [ View ] |
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| why would i lie | | if i had a bad experience then that is what i had...if i had a good one i wouldve wrote in or not said anything at all if i was content with the service. it was not the information that the company sends you to fill out and send in that takes 6-8 wee... [ More ] | | this customer is the same Star as placed the review on 3/28,
kindly remove [ view ] |
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| no customer service skills/crooks | | THis company was very nice until they recieved there payment.After that it was downhill. They quoted me one thing and when the car was delivered they sent me a email stating that I owe the driver an extra 10% for gas. Unreliable represenative. They a... [ More ] | | unfortunately, if anybody should know what is going on is a person that is with the armed forces. This person parobably never read the contract which was very clear and to the point, maybe this person cannot read and just signs anything. Even though ... [ More ] |
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| Remarkable service | | Commendable job! My vehicle is very new, so i was very much anxious about the whole process and also because it's my first own vehicle. These people kept calling me before pick up, till the time just before reaching the destination point. And i was a... [ More ] |
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| Very very Good!!! | | My car reached Alabama in perfect condition. My whole family was worried, as this was the first time we were dealing with any transport company and that too without knowing much. But the service was great. [ View ] |
|  | | Sarah | | 3/24/2009 3:26:00 PM |
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| good service | | i liked the company. the y did what they promised. my car reached me on time and in perfect condition. it good to see a company that fulfill its promises around....good owrk [ View ] |
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| WARNING: Do NOT Use Flofield | | Was quoted one thing and charged something completely different. Company knowingly took advantage of a military family preparing for middle east deployment. Does it get any worse! Yes! If you see ANY positive reports on these jerks, it's because the... [ More ] | | First of all this person does not identify himself so that we can properly answer his review, we have sent an email to the email address that appears on the review and are awaiting a reply so that we can answer.
We do not charge anything that the ... [ More ] |
| | | James | | 3/23/2009 3:41:00 PM |
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| Changed Quote $ after contract was signed | | Initially I talked with Barry and he was nice and a smooth talker. He quoted me $494.00 with tax and insurance. I was told this was the total cost. Before I signed the contract I called back and talked to Andy and asked what the $50 Insurance was? He... [ More ] | | the customer told us this was like a nissan maxima, when the driver went to pickup the car it was a monster almost 20 feet long, as opposed to the maxima which is approximately 14 feet long. Nothing more was charged this customer other than was in th... [ More ] |
| | | Matt | | 3/21/2009 11:56:00 PM |
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| excellent service. | | impressed by the service. on time punctual and car reached to me in superb condition. My daughter is happy to get her car on time. i chose this company after much research and thank to my frnd dave he was a great help, he helpd me fin a good company [ View ] |
| | | Donald | | 3/20/2009 4:34:00 AM |
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| good work | | they have done pretty decent job. work was done as promised..there wan't any issue in pickup delivery or anything..i will use ths service again [ View ] |
| | | richard | | 3/19/2009 2:45:00 PM |
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| Best in The Business | | Flofield has moved 3 cars for me in the last 7 years, and I have always requested quotes from everyone. They are
always the best quote, and they are always on-time. There is no better door to door service in the industry.
Transport companies are ... [ More ] |
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| auto transport experience | | this company was amongst the best that i have used, the car was picked up on time and delivered on time. I read all the terms and conditions and questioned what I was not sure of, the personell of the company were very informative and helpful in the... [ More ] |
| | | mike lynch | | 3/7/2009 7:11:00 PM |
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| Run from this company | | THIS IS THE WORST COMPANY I HAVE EVER COME IN CONTACT WITH.
FIRST THEY GIVE YOU A QUOTE, THEN THEY TELL YOU THEY ADD AND 8%TAXES.
THEN THEY TELL YOU HOW MANY COMPANY YOU HAD YOUR CAR BOOKED WITH.
FIRST OF ALL, WHY WOULD YOU PAY A DEPOSIT WHEN YOU ... [ More ] | | This customer booked and order with us, in the mean time he booked the same order with several other companies, I guess this is the way that this customer handles things, he does not care who it costs money as long as he gets what he wants, this is w... [ More ] |
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| Lied to | | The salesman, Matt, lied to me in order to get my business and made promises that were not delivered. I was emailed an extensive contract with hidden fees that canceled out the original assurances made by Matt. When my car arrived at its destination ... [ More ] | | we are unable to find out who this , sent an email to this customer on 3/18/2009, and are awaiting an answer in order for Flofield to reply [ view ] |
| | | liedto | | 2/27/2009 9:41:00 AM |
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| VEHICLE WAS NOT PICKED UP | | this company conacted me and had a transport truck readily available. they sent me a order form to be signed and faxed back.they first quoted me $550.00 plus some kind of additional charge of $36.00 for a total of $586.00.i had to give a $200.00 depo... [ More ] | | This is a customer that the car was not even moved by us or maybe no one else. We had a problem moving the car because the truckers were demanding more money to move it, I called him and asked if it was possible to pay an additional $100.00 to the tr... [ More ] |
| | | jerry | | 2/25/2009 9:30:00 PM |
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| Dropped the Ball | | I arranged to have my son's truck transported and had asked to pre-pay with a credit card. The company did not follow-up properly, or send the proper paperwork and my son had to scramble to pay cash at 11pm at night. They answered my complaint ema... [ More ] | | the reason for us not charging the full amount on the customers credit card is that she did not give us written authorization to do so, she authorized just the deposit and no more. The shipping order and the terms clearly state our policy to full pay... [ More ] |
| | | morehouse | | 2/20/2009 4:38:00 PM |
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| very pleased | | my first experience shipping a car was perfect.
right on time for pick up
right on time for drop off
customer service answered all of my questions. They were very professional.
would definitely use again.
[ View ] |
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| auto transport | | after shipping cars many times over the last few years I have found an auto transporter that holds to there word, regarding pickup and delivery. There customer service was not the greatest but it served my purpose in that all information that I neede... [ More ] |
| | | paul | | 1/20/2009 10:16:00 PM |
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