Transport Reviews.com Logo
View 158,176 Reviews on 3,669 Auto Transport Companies. Recently Ship A Vehicle? Add the 158,177th Review now!
Reviews & Ratings of Auto Transporters
Posted by Customers.
Home Ratings & Reports Add Review Find A Company Get Price Quotes F.A.Q. Contact Us  
Find Companies  |  Newest Reviews  |  Information For Transporters 
Support Transport Reviews | Link To Us | Email This Page

View Direct Express Auto Transport's New Profile

Snapshot | Request Auto Transport Rate | License Information | More Information

Direct Express Auto Transport 
Location:
321 San Anselmo Avenue
San Anselmo, CA 94960
Phone Number:800-600-3750
Website:http://www.autotransportdirect.com
Time On Site:7 Years, 8 Months. Since 6/7/2007
FMCSA Licensing:
MC-479342
AuthorityStatus
Common CarrierNone
Contract CarrierNone
BrokerActive
 View government license and insurance information.
Company Type:
(Interstate)
Broker
** This information is generated by the FMCSA Information **
Other Names:
(using or used this MC number)
All Pro Auto Transport |
 
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Over 90% of Direct Express Auto Transport customer vehicles ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, they have an amazing record of success. Please keep that in mind when considering your next auto transport move.
Have your own experience with Direct Express Auto Transport to share?
Click Here to add a review.

Overall Rating (Last Two Years*):


696
ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Direct Express Auto Transport reports that they have an average of 10000 customers per year. Currently, this site has 622 reviews posted by individual customers for the past 365 days. So approximately 6.22% of Direct Express Auto Transport customers have posted a review.

    This means that 93.78% percent of their customerís opinions are not represented on this site.
    Next Reviews on Direct Express Auto Transport
    Subject: Porsche 944
    Review:Overall the transport was ok. Just during the transport the car must have been reloaded or repositioned on the trailer. While moving the car the sunroof must have been opened a little bit and the back seats and luggage compartment got wet and dirty... [ More ]
    Rating:
    Poster:Axel KiedaischThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/26/2015 7:56:00 AM
    Subject: car transport
    Review:price was lower than rest....felt very comfortable with driver.....car arrived in same condition as it left would recommend to friends [ View ]
    Rating:
    Poster:joe licitra
    Date:2/26/2015 5:13:00 AM
    Subject: Amazing Service
    Review:My shipping experience was great. From the customer service to the driver that dropped it off, all of it was an excellent experience. I'll definitely recommend them out for anyone who needs a car shipped. [ View ]
    Rating:
    Poster:Walker Fluke
    Date:2/25/2015 6:28:00 PM
    Subject: transport of SUV from Florida to Arizona
    Review:My vehicle was picked up on the date promised, and delivered two days earlier than promised. The vehicle arrived in excellent condition. Easy transaction. Would use them again. [ View ]
    Rating:
    Poster:Kevin RindlisbacherThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/24/2015 6:45:00 PM
    Subject: Good Service
    Review:These are brokers and they will find the best carriers for you. Online reviews prompted me to change a carrier and they did it with no issue. They did a great job making me feel comfortable that the car was going to be safe. I was able to call... [ More ]
    Rating:
    Poster:HormazdThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/23/2015 11:48:00 PM
    Subject: Car moving
    Review:Driver came on time to pick up the car and delivered to the destination as scheduled. No dent or damage to my car. [ View ]
    Rating:
    Poster:David TangThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/23/2015 9:28:00 PM
    Subject: shipping
    Review:Leon the driver was excellent. The car arrived at it's destination in perfect condition. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx... [ More ]
    Rating:
    Poster:Gene HarrisThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/23/2015 5:20:00 PM
    Subject: Vehicle Transport
    Review:Direct Express delivered my vehicle in half the anticipated time. Would highly recommend them to anyone. [ View ]
    Rating:
    Poster:Jack SippelThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/23/2015 3:45:00 PM
    Subject: Overall Great Experience
    Review:Great value for the service received. I have already recommended this company to a friend moving from CA to Louisiana. [ View ]
    Rating:
    Poster:Ryan CiriacoThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/21/2015 2:45:00 PM
    Subject: Meh..
    Review:I didn't have any problems with Direct Express Auto Transport, but all they did was sell the contract to another trucking company, American Trucking Alliance. And they sucked. The driver was not good with communication with the pickup or drop off. [ View ]
    Rating:
    Poster:Chris This reviewer reports they were or plan to compensated for posting this review.
    Date:2/21/2015 1:38:00 AM
    Subject: Auto transport
    Review:This is the 2nd time I am using Direct Express and I am extremely satisfied with their service. Direct express is probably the best in the business and very reliable & affordable. It took me less than 10mins to make the reservation and get confir... [ More ]
    Rating:
    Poster:Sundar ChetlurThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/20/2015 12:44:00 AM
    Subject: Transportation
    Review:The transportation was flawless from beginning to end. It was also the most inexpensive i found after a thorough search on the internet. Jessica did not seem very friendly at first, but that's okay because she was all business, efficient and responsi... [ More ]
    Rating:
    Poster:J Rodriguez
    Date:2/19/2015 8:33:00 PM
    Subject: great service
    Review:I called several times for information and they were very helpful. The day I called to schedule they driver called me within 2 hours and picked up the car several hours later. He was terrific.The car arrived in Florida 4 days later in perfect shape.... [ More ]
    Rating:
    Poster:Beth MoranThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/19/2015 7:37:00 PM
    Subject: Direct Express Auto Transport Review
    Review:This was my first time using a transport company to transport my car and it couldn't have been better. The driver was on time for pick up and drop off they called days before to confirm then again on the day of pick up and drop off. I would very much... [ More ]
    Rating:
    Poster:swai
    Date:2/19/2015 7:15:00 PM
    Subject: Great service!
    Review:So I goofed and misread the directions. The instructions state up to 7 days to assign and I thought up to 7 days to deliver so I was calling poor Jessie everyday until I realized my error. Needless to say, the car was assigned 6 days after first ava... [ More ]
    Rating:
    Poster:Shay GillespieThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/19/2015 6:15:00 PM
    Subject: Great service!
    Review:So I goofed and misread the directions. The instructions state up to 7 days to assign and I thought up to 7 days to deliver so I was calling poor Jessie everyday until I realized my error. Needless to say, the car was assigned 6 days after first ava... [ More ]
    Rating:
    Poster:Shay GillespieThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/19/2015 6:15:00 PM
    Subject: Quick and Reliable
    Review:The service was quick and reliable. Everyone involved was very friendly and helpful both over the phone and the transporters as well. Would definitely recommend to anyone shipping a vehicle cross country. [ View ]
    Rating:
    Poster:ChrisThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/19/2015 3:58:00 PM
    Subject: Excellent service!
    Review:My car was picked up on time and delivered a night before expected! This was very helpful and everyone throughout the process was very professional. Would definitely use again and will recommend to family and friends! [ View ]
    Rating:
    Poster:ZafarThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/19/2015 3:42:00 PM
    Subject: corvette delivery
    Review:Direct express auto transport is a great company that provides professional services to transport any auto, they have open, enclosed delivery. I experience a great service when I decided to use them to deliver a corvette I bought in the state of Conn... [ More ]
    Rating:
    Poster:Cesar YngaThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/18/2015 4:36:00 PM
    Subject: Excellent Company, Will Gladly Come Back Again.
    Review:Great experience, I booked one day, we had a driver scheduled the next. Then 3 days later, my car arrived. It was more quicker than I expected and DEAT walked me through the whole way starting with their emails, which has all of the info you will n... [ More ]
    Rating:
    Poster:Trong DangThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/17/2015 9:18:00 PM
    Subject: Great work
    Review:Although Auto direct is offering me $20 for this review, I am not influenced by the $$. They did a great job and the driver they found was wonderful. Polite, professional, and communicative. Great job by all. [ View ]
    Rating:
    Poster:Patrick McConnellThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/17/2015 6:31:00 PM
    Subject: Great Company
    Review:They moved the car very quick and delivered it to my office in California. Very impressed at the transit speed. I will never drive across the country again. Very reasonable price. [ View ]
    Rating:
    Poster:Roy Barrett
    Date:2/17/2015 5:05:00 PM
    Subject: transport of my car
    Review:Ashley was very professional and very helpful with the process. I had no previous experience with the shipping of a vehicle. Had a little problem with early pick up, but the people at L & B trucking worked with me and the people in FL to get it d... [ More ]
    Rating:
    Poster:henry gruberThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/17/2015 4:52:00 PM
    Subject: We Shipped 2 Vehicles Successfully
    Review:We moved across country and Direct Express made it very simple for us! We scheduled our first available pick-up day to be a Friday and we received and email on Wednesday stating pick-up was scheduled for Saturday and we received a phone call Friday m... [ More ]
    Rating:
    Poster:DerekThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/17/2015 4:03:00 PM
    Subject: Auto transport review
    Review:Very easy to arrange transport and communication throughout entire process was excellent. Once the order was placed, the carrier was arranged and the car was picked up on the first day it was available and arrived one day earlier than scheduled. On... [ More ]
    Rating:
    Poster:AndrewThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/15/2015 4:48:00 PM
    Subject: Customer service The Best
    Review:Had some minor damage.....Jessica took bull by the horns and took care of it, even thow it was just a few dollars she was more then happy to help ... If shipping a car call Jessica at Direct Express [ View ]
    Rating:
    Poster:John Stick
    Date:2/13/2015 8:34:00 PM
    Subject: Auto Transport from Los Angeles to Houston
    Review:Placed order, they called me back same day with pick up day. For drop, instead of dropping it off late night, driver arranged drop off for 1st thing in the am. Son got there 1 evening, early next morning, car was delivered. Extremely satisfied with t... [ More ]
    Rating:
    Poster:Johnny WilliamsThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/13/2015 7:57:00 PM
    Subject: Vehicle Transport
    Review:Worked out fine. Vehicle delivered on time, in good condition. Communication was good. Knew when they were coming and when dropping off. No other issues. [ View ]
    Rating:
    Poster:KeithThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/13/2015 4:32:00 PM
    Subject: Great flexible service
    Review:The service was very good and done in a timely manner. Very good communication also. I would recommend direct express to anyone looking to ship a vehicle. [ View ]
    Rating:
    Poster:Brandon PorterThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/12/2015 5:19:00 PM
    Subject: Great flexible service
    Review:The service was very good and done in a timely manner. Very good communication also. I would recommend direct express to anyone looking to ship a vehicle. [ View ]
    Rating:
    Poster:Brandon PorterThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/12/2015 5:19:00 PM
    Subject: Fantastic!!
    Review:At all times the communication was excellent, we were notified that our vehicle was going to be delivered earlier than expected and we had to change the person of contact and the address and everything went smooth. The car was dirty of dust due to th... [ More ]
    Rating:
    Poster:Ana TejadaThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/12/2015 4:33:00 PM
    Subject: Awesome experience
    Review:Direct express was awesome. They were the best priced with the highest reviews on google and now I see why. They could not enter my condo complex because of it being to small and not rated for semi trucks. So they called me and we decided on a str... [ More ]
    Rating:
    Poster:Alvarez FamilyThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/12/2015 4:14:00 PM
    Subject: Fast Door to Door service
    Review:This is actually my second time using Direct Express and shipping a car from CA. They always pick up very quickly and get my car here without issue. As a repeat customer, I will look to use their services in the future if I need them. Both times... [ More ]
    Rating:
    Poster:AdamThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/12/2015 3:58:00 PM
    Subject: CAR TRANSPORT
    Review:VERY SMOOTH TRANSACTION, GREAT COMMUNICATION, I SHOULD HAVE USED THEM AGAIN FOR THE RETURN, BUT USED ANOTHER COMPANY CALLED PASSAGE AUTO TRANSPORT ONLY BECAUSE THEY CALLED ME ON A SUNDAY, THIS OTHER COMPANY ( PASSAGE) DID THE BAIT AND SWITCH, ANOTHER... [ More ]
    Rating:
    Poster:Barbara HallThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/12/2015 12:16:00 PM
    Subject: No problems, always the truth!
    Review:what they told me, that's what happened. I am totally satisfied, would recommend again, I'm already a customer of them. [ View ]
    Rating:
    Poster:Alejandro HernandezThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/11/2015 10:13:00 PM
    Subject: No problems, always the truth!
    Review:what they told me, that's what happened. I am totally satisfied, would recommend again, I'm already a customer of them. [ View ]
    Rating:
    Poster:Alejandro HernandezThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/11/2015 10:13:00 PM
    Subject: Great and fast services
    Review: Hello. I'd like to share my experience to deliver my car. I delivered my car that is Sonata from Texas to Arizona. I used direct express auto company second time. Because this company services great, fast and safety. This time also I am very s... [ More ]
    Rating:
    Poster:In LeeThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/11/2015 6:32:00 AM
    Subject: Review
    Review:Some initial contact would have been nice. The car was picked up late and the offices were closed on Saturday and Sunday so I had no way off owing what was going on and obviously someone needed to be home for the delivery. When I was finally called I... [ More ]
    Rating:
    Poster:BrandyThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/11/2015 5:39:00 AM
    Subject: Car Transport
    Review:The service was excellet, on time and at a very good price. overall the staff and driver were excellent I will use them again. [ View ]
    Rating:
    Poster:AmnonThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/11/2015 3:39:00 AM
    Subject: great and on-schedule service
    Review:This service is great! I contacted them to ship a car from Bay area to S. California. They tried their best and contacted me several times so that we could synchronize the schedules. On pickup time, the driver called me in advance and also delivered ... [ More ]
    Rating:
    Poster:Henry at Irvine
    Date:2/10/2015 7:21:00 PM
    Subject: Fast, Cheap, Professional Service!
    Review:This were the cheapest and fastest truck carrier I found after a little searching. The driver were super nice and there weren't any problem during 5 days of shipping. I highly recommend this service to other! [ View ]
    Rating:
    Poster:Liam HuynhThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/10/2015 5:27:00 PM
    Subject: Excellent Service
    Review:Highly appreciate their work in getting my vehicle exported in a day based on my request. Excellent service provided ON TIME. Thank you!! [ View ]
    Rating:
    Poster:Ashoknath Reddy VaddeThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/10/2015 5:27:00 PM
    Subject: GREAT SERVICE
    Review:GREAT FAST RELIABLE SERVICE ENCLOSED TRAILER SHOWED UP AS SCHEDULED ON TIME WITH THE CREW THE LOADED THE VEHICLEAND ADVISED ME ON THE PROGRESS UP UNTIL MY VEHICLE WAS DELIVERED TO ME BACK IN NYC [ View ]
    Rating:
    Poster:JOSEPH SCARPINITO
    Date:2/10/2015 4:48:00 PM
    Subject: shipping
    Review:The time of contract to delivery was very, very quick. Thank You Also the trucker was a great person and very friendly. I will use them again when shipping a car. [ View ]
    Rating:
    Poster:George SunderlandThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/10/2015 4:23:00 PM
    Subject: Excellent Services
    Review:This is the second time we have use this company. We will continue to use them they provide excellent transporters that are flexible, reliable, dependable and great customer service. Never had a complaint or an issue with the transport of our vehi... [ More ]
    Rating:
    Poster:MarisaThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/10/2015 3:59:00 PM
    Subject: Thank you Direct Express Auto
    Review:The whole experience was positive. They sent me instructions via email describing how the process would be unfolding. However I did call to make sure things were happening behind the scenes and indeed they were. I thought the price was adequate, I... [ More ]
    Rating:
    Poster:Angel de ArmendiThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/10/2015 1:25:00 PM
    Subject: Spot on
    Review:Ordered online Wednesday, car was picked up Friday, and delivered 1000 miles away by Thursday. Everything was done online and I only spoke to the driver. Overall, my best experience with a shipper and driver out of 6 shipments. [ View ]
    Rating:
    Poster:ChrisThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/9/2015 6:50:00 PM
    Subject: Delivery on time
    Review:The service was fast and efficient. The shipping arrangements and delivery were meet by the company as promised. i recommend the company and will hire them for future shipments. [ View ]
    Rating:
    Poster:DiegoThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/9/2015 4:57:00 PM
    Subject: Positive experience
    Review:Overall a positive experience from beginning to end. I have used this company before and would use them again. [ View ]
    Rating:
    Poster:Vladimir StojkoskiThis reviewer reports they were or plan to compensated for posting this review.
    Date:2/8/2015 11:06:00 PM
    Subject: Efficient
    Review:Very efficient and professional. Received a call telling me when the driver would pickup my car. Exactly on time the driver called with a loading location inspected my car loaded on the carrier and in about twenty minutes total was loaded and gone. A... [ More ]
    Rating:
    Poster:Jack
    Date:2/8/2015 4:01:00 PM

    Next Reviews on Direct Express Auto Transport

    Direct Express Auto Transport Home | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14

    Archived Reviews



    Home | Site Map | Auto Transport Directory | Learn & Knowledge Center | Advertising | Contact Us | Email This Page
    Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

    For more legal information please visit our Legal Information page.
    A Towing.com Partner

    TransportReviews.com is a Community Site Proudly Provided to You By:
    Valley Solutions, Inc.

    © 2003-2015 TransportReviews.com. All rights reserved.