Integrity in an obscure industry
Submitted this review about United Road
Review made Live: 10/12/2010 12:55:00 PM
Shipping a $100,000 car 2,000 miles across the United States made me pretty nervous. After some research I discovered this is an industry that is very fragmented, requiring a lot of trust and good communication. I actually canceled a contract with a different carrier after I discovered the numerous complaints against them. I am not one to post comments on the web, but I want to support and encourage vendors who provide good service at a fair price. In other words "good value".
There was one small issue, which their claims department took care of promptly and professionally. Truck came earlier than promised, but the driver called me to keep me posted on time. All in all, I give these guys the highest ratings.