Great Customer Service, Not so good reliability!

Dr. Natjo Submitted this review about Ship a Car Direct
Review made Live: 10/1/2016 2:52:00 PM
Setting up this transaction was easy and user-friendly, however the pick-up and delivery was unreliable and both times inconvenient. I would recommend services with better clarity of the transport process. Once the car was picked-up, I felt relieved and assured that all would go well, but days after my target date of arrival, I was given conflicting projections of my car's arrival. Once it arrived, all seemed well, and the inconvenience was forgotten until asked to review. So regarding the safety and capability of this company delivering my vehicle, I recommend, but if on a time schedule and needing precision, you may want to ask for a bit more clarity!