Body damage on 3 out of 4 sides of my car. Then carrier tried to repair my car with BONDO and spray paint! Who does that????? BEWARE! Nationwide has done nothing to help me file a claim or find carriers insurance information. It has been two weeks and I still have no reply from them. Carrier was AB AUTO Trans, Artak Barakezyan DOT # 2023001. Do not let him transport your car! Nationwide has been a huge disappointment!
Car was delivered to me at 7:30pm, but scheduled to deliver at 9:00am. He must have needed some extra time to repair my crashed car. He came with a full trailer, and I was first car that was being unloaded. He unloaded my car, the most filthy car I’ve ever seen, which is what appears to be planned as so I would not see damage. The other cars on trailer were not as dirty but some were definitely very damaged. He pulled my car off trailer and quickly tried to get me to sign. I said I would be inspecting this myself and started walking around drivers side of car. I noticed damage #1 immediately. There was a dime size hole to the bare metal on side of rear panel. The paint is cracked around it and ready to flake. I moved to back of car to find second area of damage, rear end damage had occurred, and he fixed it himself with BONDO and spray paint. Over spray from white spray paint is on my chrome exhaust pipe. When we pushed the damaged area in, BONDO was still wet from not completely drying. There is fresh BONDO left on areas of bumper that weren’t fixed or painted. I moved to front of car to see 3rd area damaged, very deep marks imbedded into bumper. After further examination I was on ground looking under car to see the under carriage had been damaged. Bumper had been ripped off plastic cover and finished portion of bumper is badly damaged with little paint left on it. Needless to say, I didn’t want to pay him and he wouldn’t give me my keys. After two hours, and 4 police officers, he agreed to give me insurance info if I paid him. So I paid him and got my keys. When I went to turn into his insurance the next day, I found out he only had liability insurance and Nationwide has been no help in any of this!!!! I am left with over $3,000 worth of body damage and still no answers!
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
993802-SV
Quote or Order Cost:
$650
Car Condition
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