I would give this company negative stars if I had a choice. The car was supposed to arrive on Wednesday then Thursday, then on Friday they said the car broke down so they can't deliver until Saturday but they assured that the car will leave in the morning. We called Saturday morning but absolutely no answer. I called the main store and this lunatic(owner) picks up the car and he started to curse at me. It's noon and he said he doesn't work in the morning (posted hour is 8am -5pm) basically yelling and cursing at me that the car will get there when it gets there. (Really?) All I wanted to hear is the status and assurance that the car will arrive safely because they haven't been true about their schedule. STAY AWAY from this company!!! They have no clue about customer care. They don't inform the customers, they give wrong information about where the car is, and to top that, they curse (F word everywhere) and scream at you. Handling luxury cars with care??? If you want to be treated as human being, you need to work with someone else. Trust me. Please look for other transportation company if you don't want your blood pressure to go up.
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12345
Quote or Order Cost:
$2500
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