Company Response Review Report Review
efficient shipping

JK Yao Submitted this review about Montway Auto Transport
Review made Live: 8/26/2021 7:05:00 PM
I needed to ship my SUV from San Jose to Ohio for my son. I signed an agreement with Montway after searching through several auto shipping companies. Their price is about the mid-range of all the prices I have collected. My car was picked up on the 2nd business day of the 5-days pick-up window as they'd promised. It was delivered exactly 4 days after (They promised a 7~10 business days delivery window). The speed was incredible. It was almost like the car was shipped directly from San Jose to Ohio without stopping at any other places. I did most of my order online, probably spoke with a couple of reps on chat and that was it. The truck driver was responsive and making the initiative to contact me for pickup and delivery. Although I believe each one might have a different experience, I am very happy with the process and the efficiency. I would definitely recommend Montway if I'm asked.
Shipment Details
Origin:
San Jose, California 95120
Pickup:
On Time
Destination:
Ohio
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1475
Quote or Order Cost:
$1475

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 9/9/2021 3:33:00 PM
Thanks for the great review! We're so happy to hear that the driver did a great job! Every driver we work with strives to deliver on-time service dispute some of the unpredictable factors outside their control. They will be delighted to hear your feedback. Thanks again for your kind words and we look forward to the next move.